FAQ

Orders are fulfilled from our international warehouse and, in some cases, from U.S. warehouses depending on product availability. This allows us to offer reliable service today and even faster delivery times in the future as we expand our U.S. logistics.

U.S. warehouse orders: Delivered within 3–6 business days

International warehouse orders: Delivered within 7–15 business days

Orders are typically processed in 1–3 business days. Once shipped, you’ll receive a tracking link to monitor your delivery.

Yes! Every order comes with a tracking number, so you can easily follow your package until it reaches your door.

Pawric accepts a wide range of secure payment methods, including: Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay, Shop Pay, Apple Pay, and Google Pay.

Every transaction is SSL-encrypted, so your payment details are always safe.

Absolutely. After checkout, you’ll receive an order confirmation email with your details. Once your order ships, you’ll also get a shipping confirmation with tracking info.

We want you (and your pet) to be 100% happy with your purchase. That’s why we offer a 30-day satisfaction guarantee.

If your item arrives damaged, defective, or not as expected, simply contact us and we’ll arrange a refund or replacement.

Just email us at info@pawric.com with your order number and a short description of the issue. Our support team will make the process quick and stress-free.

Yes! All Pawric products are made with pet-safe, non-toxic materials. We carefully select and test every item to ensure it’s safe, durable, and something we’d trust for our own pets.

Most products can be easily cleaned with mild soap and warm water. Each item comes with specific care instructions so you can keep it fresh and long-lasting.

Absolutely. We work with trusted suppliers and perform quality checks on every batch. Our priority is that you and your pet can use our products with confidence.

Yes! With every product, Pawric donates $2 to animal shelters. Your purchase not only supports your pet at home but also helps animals in need across the U.S. and around the world.

Every year, millions of pets enter shelters—many never find a permanent home. By supporting shelters directly, we provide food, medical care, and hope for animals who need it most.

Even a small amount can change a life. For example, $2 can feed a shelter pet for an entire day. Every order adds up—together, we’re making a meaningful difference.